Business Process Outsourcing

Ayntechlab Solutions offers top-tier Business Process Outsourcing (BPO) services that streamline operations and boost efficiency. Our expert team utilizes advanced technology to deliver customized solutions that align with your business goals, enabling you to focus on what you do best. Partner with us for reliable, cost-effective support and measurable improvements.

Inbound Calls

Customer Support

We also offer customer service outsourcing if this is an area of your business with which you need assistance. Our team has access to the latest call center technology that allows us to offer an elevated level of customer service. our inbound contact center acts as a pillar of the customer support service that you offer, helping you to reach your targeted KPIs that perfectly align with the long-term growth and success of your business. We can also assist with setting up and running an effective procedure for all of your customer support operations. Customer service no longer needs to be a stressor for you.

Order Taking

The last thing you want is to miss out on a potential sale due to questions about order processing or payment questions. Our eCommerce call center service also includes order processing, including order-taking services. We have a team of qualified associates assigned to your account who are trained on your website to help answer any incoming questions about products or payment processing. We know that safety is a hugely important aspect of inbound order-taking services and order processing, and we always keep the credit card information of your customers safe and secure to ensure a positive customer experience and brand reputation.

Outbound Calls

Lead generation

Our outbound call center solutions harness the power of strategic lead generation. We offer tailored service to compile qualified leads, ultimately enhancing your B2B and B2C outreach. All of our agents are experienced and specialized in updating lead lists and local lead generation to seamlessly integrate into your safe funnel.

Appointment Setting

Streamline your business operations with our efficient appointment-setting services. Our outbound call center agents expertly handle the scheduling, focusing on generating qualified business leads. We make sure that each appointment aligns with your company’s value proposition to enhance B2B and consumer connections.

Cold Calling

Explore new horizons with our outbound calls and cold calling service. Our trained professionals utilize proven sales scripts that aim to maximize lead generation and appointment setting. Our vetting process ensures high talent, guaranteeing a positive impact on your revenue through strategic outbound contact center initiatives.

Virtual Assistance

Chat & Email Support

Live chat support services and email support services are more important than ever. By taking advantages of outsourced email support services and chat support services, you will always have a dedicated person handling customer and prospect inquiries. Our team is here to cross- sell, up-sell, and provide technical support when needed. We help to add to the bottom line of your revenue growth.

Data Entry

Data entry services can help optimize how you handle products. Our goal is always to cut down on your process time and revolutionize how you handle projects. This task frees up time from other employees and can help make your business operate more efficiently.

Email Monitoring

Our email monitoring services are in integral part of our business offerings. We can help to look up email services and email transmission to make sure there are no issues that are related to storage, securely, users, etc. troubleshooting email-related problems ahead of time can help improve your overall security and catch problems before they worsen.

Content Moderation

Content moderation services help to screen and oversee the content that is posted tovarious platforms to ensure that it’s consistent with the guidelines that you deemacceptable. For example, you can have a content moderator overseeing your socialmedia channels to address and remove any content that is inappropriate. Our callcenter content moderation services screen and constantly monitor the content postedby your existing and potential customers, providing a safer and more enjoyableenvironment for your brand.